How Everyday Conversations Make Workplaces Inclusive

Why do we talk about Inclusion and DEI for decades, while individual managers still struggle where to start? Why do we decorate the canteen with purple flags once a year and set up women networks and ally programs, while the perspectives of minorities are not heard in the management layers of organisations? Why is it that we await corporate initiatives, rather than make our daily conversations more inclusive? Partially, because our brains are inherently biased and programmed to exclude others.

An inclusive leader invites unwelcome perspectives, while having conversations with all the diverse talent around her. She sees the limitations of her own intellect and uses her curiosity to learn. She does not back off from discomfort and conflict: she enriches her worldview with new perspectives. She admits that she is biased, just like everybody else. And she stays away from the extremes articulated in polarised debates, as she knows we can only learn from nuanced views. This practical book helps you to become more like her, such that inclusion becomes part of your daily work.

This book is a practical guide to the inclusion of unwelcome views. Such that the presence of rich and diverse perspectives strengthens our businesses.

“The Unwelcome Perspective urges leaders to embrace discomfort, learn from differences and take responsibility for an inclusive culture.”

Barbara Stam, CEO ABN Amro Asset Based Finance NV

“Frank goes way beyond the traditional reasons for DEI and stays away from corporate programs. This book is full of practical tips and advice for leaders.”

Arjan Eleveld, Executive Counselor and Founding Partner of Jonathan Warner.

 “With a refreshing blend of insightful analysis and interesting real-world examples, Frank shows us a more balanced and effective way to include all.”

Maricel Perez Lovisolo, VP Global Learning Excellence and Org Development TELUS Digital

 “A very practical book full of tips to make our workplaces more inclusive: one dialogue at a time!”

Jodi Shelton, Founder and CEO Global Semiconductor Alliance, GSA Women’s Leadership Initiative